SHIPPING POLICY

Thank you for shopping with NEXHOME STORE. This Shipping Policy explains how we process and deliver orders.

1. Order Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

Orders placed on weekends or holidays may require additional processing time.

2. Shipping Time

Estimated shipping times vary depending on your location.

Typical delivery estimates:

• Domestic Shipping: 5–10 business days • International Shipping: 7–14 business days

Please note that delivery times may vary due to customs, weather conditions, holidays, or carrier delays.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions.

4. Tracking Information

Once your order has been shipped, tracking information may be provided via email where available.

5. Delayed or Lost Packages

While we work with trusted shipping providers, delays may occasionally occur.

NEXHOME STORE is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

If your package appears lost, please contact our support team for assistance.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for orders shipped to incorrect addresses provided by customers.

7. Customs and Import Duties

International customers may be responsible for customs fees, taxes, or import duties depending on their country’s regulations.

8. Contact Us

If you have shipping-related questions, please contact our support team. (info.heritageempiree@gmail.com)